Refund Policy
Effective date: August 10, 2026
We want you to buy with confidence. Here is exactly how refunds work:
- Annual plans (Starter $79/yr, Pro $249/yr): 14-day money-back guarantee on your first purchase. If the Service isn't right for you, email us within 14 days of purchase for a full refund — no questions asked. Annual renewals are refundable if requested within 14 days of the renewal charge.
- Monthly plans ($9/mo, $29/mo): cancel anytime and you won't be charged again; you keep access until the end of the paid month. Monthly charges already billed are non-refundable.
- Exposure Report ($19 one-time): non-refundable once your report has been generated, as it is a delivered digital good. If a technical error prevents delivery, we will regenerate it or refund you in full.
- Billing errors and duplicates: always refunded in full — just email us.
To request a refund, email support@digitalfootprintscanner.com from your account email with the subject “Refund Request.” Refunds are issued to your original payment method within 5–10 business days via Stripe. Nothing in this policy limits your non-waivable rights under applicable consumer protection law.